Terms and Conditions

    JACK

    Effective Date: March 1, 2026

    These Terms and Conditions ("Terms") govern your access to and use of JACK (the "Services"). By accessing or using JACK, you agree to be bound by these Terms.

    1. Company Information

    JACK is operated by JACK Revenue Systems.

    Email: hello@jackcrm.com
    Website: jackcrm.com

    2. Eligibility

    You must be at least 18 years old and legally capable of entering into contracts to use the Services.

    3. Account Responsibilities

    You are responsible for:

    • Maintaining the confidentiality of your login credentials
    • All activity occurring under your account
    • Ensuring your use complies with all applicable laws

    4. Acceptable Use

    You may not use JACK to:

    • Send spam or unsolicited messages
    • Send SMS/MMS without proper consent
    • Violate TCPA, CAN-SPAM, or carrier policies
    • Engage in illegal, deceptive, or fraudulent activities
    • Promote regulated or prohibited industries
    • Interfere with or disrupt the Services

    Violation may result in immediate suspension or termination.

    5. Messaging & Compliance Responsibility

    You acknowledge that:

    • JACK is a technology platform only
    • You are solely responsible for consent, content, and compliance
    • A2P verification is required for SMS/MMS
    • Carrier fees and usage-based charges apply

    JACK assumes no liability for your messaging practices.

    6. Subscriptions & Payments

    • Payments are processed through Stripe
    • Plans may be billed monthly or annually
    • Usage-based charges apply for messaging, telephony, email, and other metered services
    • Fees are non-refundable unless required by law
    • Failure to pay may result in service suspension

    7. Refund Policy

    All fees are non-refundable, including unused time or usage, unless otherwise required by law or explicitly stated in writing by JACK.

    8. Intellectual Property

    JACK and all related software, branding, and content are the exclusive property of JACK Revenue Systems. You are granted a limited, non-transferable license to use the Services.

    9. Data Ownership

    You retain ownership of your data. By using JACK, you grant us permission to process your data solely to provide the Services.

    10. Service Availability

    The Services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free operation.

    11. Termination

    We may suspend or terminate access:

    • For violations of these Terms
    • For non-payment
    • To comply with legal or carrier requirements

    You may cancel your subscription at any time.

    12. Limitation of Liability

    To the maximum extent permitted by law, JACK shall not be liable for:

    • Indirect, incidental, or consequential damages
    • Loss of profits, data, or business
    • Compliance failures related to your use of the platform

    13. Indemnification

    You agree to indemnify and hold harmless JACK and JACK Revenue Systems from any claims arising from your use of the Services or violation of these Terms.

    14. Governing Law

    These Terms are governed by applicable law.

    Any dispute shall be resolved by binding arbitration, except for claims eligible for small claims court.

    15. Changes to Terms

    We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

    16. Contact

    Questions regarding these Terms may be directed to:
    hello@jackcrm.com