JACK unifies SMS, email, phone calls, Facebook messages, and Instagram DMs into a single inbox so your team never misses a message and every conversation has full context.
Your customers reach out through phone calls, text messages, emails, Facebook, Instagram, and your website chat. Without a unified system, conversations get scattered across platforms and team members. JACK brings every channel into one inbox where your team can see the full conversation history, respond from any channel, and never lose context. Whether the customer texted last week and is calling today, the entire history is right there.
SMS, email, calls, Facebook DMs, Instagram DMs, and web chat messages all appear in one inbox with full conversation history.
Send and receive text messages directly from JACK. Conversations feel personal and happen in real time.
Make and receive calls from within the platform. Calls are logged automatically with recording available.
Send broadcast emails, drip campaigns, and one-off messages from the same system that handles your texts and calls.
Respond to Facebook and Instagram direct messages without leaving the JACK inbox.
Internal notes, mentions, and conversation assignment so your team stays coordinated on every lead.
A customer texts about a water heater issue, then calls the next day for an update. Your team sees the full conversation in one place and picks up exactly where it left off.
A prospect messages on Instagram asking about pricing. Your front desk responds from the JACK inbox, sends pricing via text, and books the appointment, all without leaving the platform.
A potential client emails an inquiry, gets a text follow-up, and then calls to discuss their case. Every touchpoint is logged in one conversation thread for the intake team.
Book a demo to see how JACK runs communication hub as part of your complete revenue infrastructure.
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